Ethoplex MDUs – Elevating Connectivity for Multi‑Dwelling Units

Carrier-class speeds for MDUs

We can help your MDU property cut resident tickets, boost online reviews, and turn Internet into a leasing advantage.

  • Property‑wide coverage with managed access points
  • Network designed for peak usage and streaming
  • Resident onboarding + 24/7 phone support
Hartland-Westrock_MDU

At‑a‑glance

63%

fewer support tickets

4.3★

resident ratings

91%

move‑in satisfaction

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Serving MDUs, condos, and student housing across Wisconsin and nationwide.

Our approach

We engineered a resident‑first network: right‑sized backhaul, hallway and in‑unit APs where needed, seamless roaming, and managed CPE with proactive monitoring.

  • Survey, heat maps, and interference analysis
  • High‑density AP placement with PoE switching
  • Managed Router Service for support + security
Heat map example of Ethoplex MDU Internet

Outcomes

Measurable results for property managers and residents

↓ 38

support tickets within 60 days

99.9999%

measured uptime (90‑day rolling)

90%

resident Wi‑Fi satisfaction

What Is NOI?

Net Operating Income (NOI) is a critical metric for real estate investors and developers. It represents the annual income generated from an investment property after subtracting operational expenses. NOI is used to evaluate the profitability of a real estate investment, project future cash flows, and determine the value of a property.


Why is Calculating NOI Important?

Calculating your NOI is crucial for understanding the financial performance of your property and making strategic decisions knowing your NOI can give you the insights you need to maximize your investment’s profitability.

  • Whether you are planning to invest
  • To set rental rates
  • Secure financing

NOI in context

Example property performance visualization

Use NOI alongside occupancy, resident satisfaction, and support volume to understand the full impact of your MDU Internet strategy.

Contact Ethoplex today to estimate your property’s profitability and start planning your next steps with us.

Solution architecture

  • Redundant backhaul and QoS for peak hours
  • Per‑unit VLAN isolation and bandwidth tiers
  • Centralized controller with RF optimization
  • 24×7 monitoring, alerts, and monthly reports
★★★★★

“Move‑ins were smoother and support volume dropped fast. Residents notice the difference.”

Property Manager· Milwaukee-area MDU

Speed and heatmap

We replaced hallway‑only APs with a mixed layout designed from survey data, eliminating dead zones and improving roaming.

Proven rollout process

1. Site survey – Walkthrough, spectrum scan for possible interferences, and cabling review.
2. Kick-Off Call & proposal – establish roles, repsonsibilities, and timelines for all parties involved.
3. Design & proposal – AP counts, switching, backhaul, and timelines.
4. Install – Staged floors, quiet hours respected, clean cabling.
5. Cutover & test – Validation, throughput tests, and QoS tuning.
6. Onboarding – Resident comms, network guide, and support hours.
7. Operate – Monitoring, reports, and optimization every quarter.

Resident Wi‑Fi

Fast, dependable, secure Wi‑Fi with roaming and per‑unit isolation for privacy.

Building systems

Support for cameras, access control, EV chargers, and IoT sensors.

Manager tools

Dashboards, SLA reporting, and a dedicated contact for escalations.